Inquiry: Sub-account Whitelabel Domain SSL Setup Time

Filed on Aug 26, 2026•Vendor: HighLevel•View Opportunity Profile

14-Day Right of Reply SLA: Vendors are provided 14 calendar days to clarify terms or post settlement confirmation.

Partner Desk: affiliates@gohighlevel.com

Filing Chronology & Context

Provisioned 4 client sub-accounts this week under our custom agency CNAME domain. Three SSL certificates activated within 15 minutes, but one client domain has been pending for over 18 hours. Requesting official partner support guidance.

Attached Evidence:View Redacted Proof Document

Vendor Reply Timeline (0)

No official vendor statement posted yet.

The vendor has been notified. Official statements submitted by authorized representatives will appear here.

Vendor Right of Reply Portal

Representative of HighLevel

Under Forbizmail's editorial charter, verified software vendors have an unconditional, free right to respond to community dispute letters.

Please sign in with your verified company domain email to attach an official verified badge.