Lightspeed Loyalty Loyalty Tools

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rubisultanag
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Joined: Thu Jan 19, 2023 3:23 am

Lightspeed Loyalty Loyalty Tools

Post by rubisultanag »

Another advantage: the opinions collected feed your social reputation and can be used in your marketing strategy as a kind of social proof of recommendation ! A tool like Guestonline automates the sending of emails or SMS at the date and time desired by the restaurateur. You can then export these customer reviews to your cash register software to personalize your customer's profile and send them a personalized email campaign to meet their expectations. Another tip: note the particular points on which the customer gives you negative feedback and try to remedy them during his next visit to your restaurant!.

Collect customer feedback from your cash register software With a loyalty program connected to your cash register software, you Industry email list can collect customer reviews in a fluid and systematic way. Sending a personalized email or SMS from your checkout allows you to benefit from a direct relationship with your customers, without having to go through third-party platforms. Result ? Beneficial customer feedback, which can be leveraged in personalized marketing campaigns. Lightspeed Restaurant checkout software, through its loyalty tools , allows restaurant owners to create and send personalized email campaigns from an email generator within the checkout software.

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Restaurant owners can thus collect the opinions and feedback of their customers from their cash register software and use them by assigning, for example, these feedbacks to the profile of customers or by sending appropriate promotions. Via a form on your restaurant's website You can also redirect your customers to go to your restaurant's website and complete a satisfaction questionnaire. Tools like Survey Monkey or Google Forms allow you to create satisfaction questionnaires in a few minutes and distribute them on the platform of your choice: you are free to promote them on your social networks, by email or on any other platform.
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